Privacy policy.
How we handle the information you share with us. Last updated June 2026.
Colombia Care ("we", "us") respects your privacy. This policy explains what information we collect when you use this website or request a consultation, how we use it, and the choices you have. By contacting us or submitting a form, you agree to the practices described here.
Information we collect
- Information you give us: your name, email, phone or WhatsApp number, country, the details and any photos you choose to share about your hair, and anything you write in a message.
- Information collected automatically: standard analytics data such as pages viewed, approximate location, device and browser type, and how you reached the site, via cookies and similar technologies.
How we use it
- To respond to your enquiry, assess your candidacy, and provide a consultation and quote.
- To coordinate your care, travel, and follow-up if you proceed.
- To improve our website and understand how visitors use it.
- To contact you about your enquiry. We do not sell your personal information.
Photos and health information
Photos and details you share about your hair are used only to assess and plan your care. We treat this information as confidential and share it only with the medical team involved in your consultation.
Cookies and analytics
We use cookies and analytics tools to measure traffic and improve the site. You can control cookies through your browser settings. Disabling them may affect some features.
How we share information
We share information only with the people and service providers needed to respond to you and deliver care, such as our medical team and the tools we use to manage enquiries and messaging. We may disclose information where required by law.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, at any time. To do so, email admin@colombiacare.com.
Contact
Questions about this policy can be sent to admin@colombiacare.com.
This page is provided for general information and is not legal advice. Please have it reviewed by qualified counsel before relying on it.